Question 1

Do guests need to download an app or create an account?

Accepted Answer

No. Zero friction. Guests scan the QR code with their phone camera — or tap a link — and they're immediately inside the album, ready to upload. No app, no signup, no passwords. Works on any phone, any browser.

Question 2

We already have a professional photographer. Do we still need this?

Accepted Answer

Your photographer captures the official moments. But they can't be at every table at once. Guests capture what a photographer misses — the candid laugh, the kids on the dance floor, the group selfie nobody organized. These end up scattered across dozens of phones and WhatsApp threads, and most never reach you. QR Album collects everything automatically. Your photographer can even upload their shots to the same album.

Question 3

How do guests share their photos?

Accepted Answer

You print a QR card or share a link. Guests scan it — and they're in. The upload takes under 10 seconds. No instructions needed. Place the card on dinner tables, frame it at the entrance, or add it to your digital invitation.

Question 4

Can I print the QR code on signs or table cards?

Accepted Answer

Yes — and it's built in. QR Album includes customizable QR card templates you personalize with your event name, date, and colors. Download, print, and place anywhere. No third-party design tools needed.

Question 5

Is it free to use?

Accepted Answer

There's a free plan — create an album, collect up to 20 photos, and see exactly how it all works before your event. For larger events, paid plans start at €39 — a one-time payment per album.

Question 6

One-time payment or subscription?

Accepted Answer

One-time payment per album. You pay once for your event, and that's it. No monthly fees, no recurring charges after the event.

Question 7

Can I download all photos and videos after the event?

Accepted Answer

Yes — one click downloads everything as a ZIP file in full original quality. No compression, no resizing. Exactly as guests captured them. Individual downloads are also available.

Question 8

Is my album private?

Accepted Answer

Your album is only accessible to people who have your QR code or link — no one stumbles on it randomly. You control the gallery: hide individual photos, delete them permanently, or lock the entire album so only you can view it.

Question 9

What types of files can guests upload?

Accepted Answer

Photos (JPEG, PNG, WebP, GIF) and videos (MP4, MOV, AVI). All files are stored in original quality — no compression applied.

Question 10

What happens to my photos after the storage period ends?

Accepted Answer

Photos stay available for the full duration of your plan — 30 days (Free), 180 days (Plus), or 365 days (Pro) — starting from your event date. You'll get a reminder email 7 days before expiry. Download everything before that date.

Question 11

Can I control what appears in the gallery?

Accepted Answer

Yes. You can hide individual photos from guests, delete them permanently, or lock the entire gallery so only you have access. Guests see exactly what you decide.

Pricing

Simple, transparent pricing

Everything your event needs

Instant QR Code

One-Click Download

Content Moderation

Fast Uploads

No App Needed

Original Quality

Common questions, honest answers.